Work Culture

Fling Developer Spotlight- Ryan Klumph

Introducing Fling Developer Ryan Klumph. Ryan is a Technical Accounts Manager, and has been with VMware for five years. He launched his first Fling in 2015:

Horizon Collector for Mac automates the collection and archiving of Horizon View Client logs, eliminating the need to manually identify and gather relevant log files. Horizon Collector also simplifies the process for enabling complete DEBUG logging, and can upload the logs to VMware Support for you. In addition to the application logs, this script will collect PCoIP, USB, RTAV, and ThinPrint logs. Recommended users of this script: VDI Administrators and end-users alike.

Q: What do you do at VMware?
A: I’m a TAM dedicated to the small/medium commercial space.

Q: What is your most memorable moment working at VMware?
A: Making my way out of training and onto the floor with the bigwigs and taking that first support call– it was pretty intimidating for a new college grad.

Q: What was it like developing this Fling?
A: It was like bending down to pick up something, but you keep missing the thing you’re trying to pick up. Until you get so frustrated you let out something like a growl and use both hands to pick it up.

Q: How did the idea for this Fling come about?
A: I had been on many support calls where the KB article describing which logs were needed for the Horizon Mac Client wasn’t enough, causing me to wish that there was an automated option to collect the appropriate logs at the appropriate log level. Having this tool would save time for support, the IT administrator, and the end user. A simple bash script seemed easy enough for anyone to use, especially since it would gather everything necessary by asking yes or no questions to the end user.

Q: What does innovation mean to you?
A: Innovation is what drives progress. Without it, there is no such thing as forward motion. If you’re not innovating, you’re stagnant.

Q: What is your biggest concern in the world today?
A: Some fad I heard about called selfies.

Q: What do you enjoy when you’re not working?
A: Camping, hiking, cycling, running, spending time with my family, everything Disney (minus the Disney channel), and finding new local restaurants.


Hear more from Ryan by following his blog: